Buying Japanese Condoms in the US: What to Check Before You Order

By the OOBiz product information team. Reviewed on November 8, 2026.

Many Okamoto and Sagami boxes sold online in the US, including ours, are Japanese retail boxes, with the label printed in Japanese; ours are imported from Japan. OOBiz (oobiz.co) is run by OOBIZ LLC in Syosset, New York, and ships U.S. orders from a U.S. warehouse. Because the label is in Japanese, a few details are easy to miss when you order. This checklist covers what to confirm on the listing before you buy and what to look at when the box arrives. Where it helps, we show the Japanese wording you will see on the box and how our own store handles each point. The Okamoto and Sagami boxes we sell are listed at the end of this page.

1. The model and the size

Check that the listing names the series, the version and the size, and that the photos match.

  • Series. The number on the front of the box, such as 002 or 003, names the thickness class. It does not tell you the material. See what the numbers on the box mean.
  • Version. Within one series there can be several versions. The Okamoto 002 boxes we sell, for example, come as Regular, L, Real Fit and Rich Lubricant.
  • Size. Look for the size label: レギュラー (Regular) or Lサイズ (large). Sagami prints a diameter and a length on its Original 002 boxes; Okamoto 002 boxes do not print millimeter figures. See Japanese condom sizes.

2. The material

If you need to avoid latex, check the material line rather than the series number.

  • ポリウレタン or 水系ポリウレタン: polyurethane. Okamoto 002 and Sagami Original 002 are polyurethane.
  • 天然ゴムラテックス: natural rubber latex. Okamoto 003 Hyaluronic Acid is natural rubber latex, which may cause allergic reactions.

3. Pieces per box and number of boxes

Japanese boxes print the count as a number followed by コ入 or 個入, so 12コ入 or 12個入 means 12 pieces. A listing for several boxes should state both figures. For example, 6 pieces per box and 5 boxes is 30 condoms in total. On our product pages, the title gives pieces per box and, for multi-box listings, the number of boxes. Multi-box listings are made up of separate factory-sealed retail boxes.

4. Expiry date and lot number

The expiry date is printed on each box, together with a lot (batch) code. If you need a particular minimum date, ask the seller before you order. When the box arrives, check the date before use.

5. Where it ships from, and how long it takes

Check where the order ships from and read the seller's shipping policy for processing and delivery times before you order. Our orders ship from our U.S. warehouse in discreet plain outer packaging, and we email a tracking number when the order ships. The shipping options and prices for your order are shown at checkout. We ship from the United States. Many of our products, including condoms, may not be available for delivery outside the United States; if checkout does not offer a shipping option for your address, we cannot ship there. Processing and delivery details are on our Shipping Policy page.

6. Returns for unopened boxes

Read the return terms before you order, especially for opened boxes. At the time of writing, our Refund Policy accepts returns of orders shipped within the United States, within 30 days of delivery, for items that are unopened and still factory sealed in the original retail packaging. Opened condoms cannot be returned unless they arrived damaged, defective or not as described. For a change of mind, you pay the return shipping; for an item that arrived damaged, defective, wrong or not as described, we pay it. Contact us first to start a return; items sent back without a return request cannot be accepted. The policy page is the current version and takes precedence over this summary.

7. A sealed box on arrival

When the order arrives, check that the retail box is closed and undamaged, that any outer film or seal is intact, and that each individual pack is sealed. If anything is damaged or incorrect, contact the seller right away with photos. For our orders, use the Contact page and include your order number.

8. Japanese packaging

The box and the leaflet inside are printed in Japanese. On our Okamoto and Sagami product pages we set out the main points of the box in English, such as series, version, size, material, thickness class, pieces per box and brand. Read the leaflet's instructions before use.

Quick checklist

Check Where to look
Series and version Front of the box; listing title
Size レギュラー or Lサイズ on the box; diameter and length where the maker prints them
Material ポリウレタン (polyurethane) or 天然ゴムラテックス (natural rubber latex)
Pieces per box and boxes コ入 or 個入 count on the box; listing title
Expiry date and lot code Printed on each box
Ships from and delivery times Seller's shipping policy
Returns for unopened boxes Seller's refund policy
Sealed on arrival Retail box, film or seal, each individual pack

Okamoto and Sagami boxes we sell

Multi-box packs are listed on our Okamoto and Sagami collection pages.

Common questions

Are Japanese condom boxes labeled in English?

No. The Okamoto and Sagami boxes we sell are Japanese retail boxes, and the box and leaflet are printed in Japanese. Our product pages set out the main points of the box in English.

How do I know how many condoms are in a box?

Look for the number followed by コ入 or 個入 on the box: 12コ入 means 12 pieces. A listing for several boxes should give pieces per box and the number of boxes.

Where do OOBiz orders ship from?

Orders ship from our U.S. warehouse in discreet plain outer packaging. We email a tracking number when the order ships.

Do you ship condoms outside the United States?

We ship from the United States. Many of our products, including condoms, may not be available for delivery outside the United States; if checkout does not offer a shipping option for your address, we cannot ship there. Processing and delivery details are on our Shipping Policy page.

Can I return a box I have opened?

Under our Refund Policy, opened condoms cannot be returned unless they arrived damaged, defective or not as described. Unopened, factory-sealed items from orders shipped within the United States can be returned within 30 days of delivery.

Where is the expiry date?

The expiry date is printed on each box. Check it when the box arrives and before use.

Related guides

Sources

Condoms reduce, but do not eliminate, the risk of pregnancy and sexually transmitted infections. Read and follow the package instructions. Do not use a damaged or expired product.

Brand names and trademarks belong to their respective owners. OOBiz (OOBIZ LLC), based in Syosset, New York, is an independent reseller and is not affiliated with Okamoto Industries, Inc. or Sagami Rubber Industries Co., Ltd.

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